Shipping policy

Digital Course Access

At Equine Institute, we offer online courses and downloadable materials to provide the best equine education at your convenience. Here’s what you need to know:

• Instant Access: Upon purchase, you’ll receive an email confirmation with login details to access our digital on-demand course.

• Email Delivery: If you don’t see your access email within 15 minutes, please check your spam/junk folder. If you still need help, contact us at info@equineinstitute.org.

• Course Availability: Courses remain accessible through your account with lifetime access after purchase. 

Downloaded Files Within a Course

Some of our courses may include downloadable materials such as PDFs, worksheets, or supplementary guides. These files are available for download directly within the course portal.

• Access & Availability: Downloadable files are included as part of your course purchase and can be accessed anytime while your course remains available.

• Download Limits: Files can be downloaded for personal use only. Redistribution, sharing, or resale of course materials is strictly prohibited.

• Technical Support: If you experience issues downloading a file, try clearing your browser cache or using a different device. If problems persist, contact us at info@equineinstitute.org

By purchasing a course with downloadable content, you agree to these terms.